Patient Accounts

Patient Accounts / Insurance Claims

As a courtesy Regional Health Rapid City Hospital files insurance claims on your behalf. Patient Financial Services will file a claim to all insurance companies identified by you at the time of admission provided a balance is owed. The claims are filed in a sequential manner: primary insurance, secondary insurance and so on. Patient Financial Services will extend a grace period of 45 days allowing time for insurance processing. Patient Financial Services will send a statement to your attention, indicating the status of the account within 50 days.

You may request an itemized copy of your bill by placing a check in the box labeled "Please check and return if you would like to receive an itemized statement" on the SUMMARY OF SERVICES PERFORMED statement you receive.

Rapid City Hospital ensures the accuracy of patient billings by performing audits on selective accounts. Audits are performed by a Registered Nurse. For more information on billing audits contact the Medical Auditor at (605) 755-7660.

For more information and questions of your account contact Patient Financial Services at (605) 755-7660 from 8 a.m. - 4:30 p.m. If you wish to talk to someone in person, representatives are available at Rapid City Hospital from 8 a.m. to 5 p.m.