Something EPIC is HERE

It's Here - Your New Unified Electronic Health Record

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When health care changes this much, it’s epic.

We are now live in Epic!

Imagine this: Every time you visit a Regional Health clinic or hospital – no matter which one – physicians and nurses will have your entire health history: every incident, every prescription, every referral, everything medically important about you.

A few years ago, our experts met to identify priorities to accelerate our journey to excellence. Epic rose to the top. Though we’d done our best to link multiple systems for information and billing, the process was far from perfect. We set out to move to one unified system, reducing nine current electronic medical records to one, 11 potential financial statements to one, and five patient portals to one.

Think about everything Epic brings together.

Regional Health provides care in more than 20 communities in two states and 32 medical specialty areas. With five hospitals, 24 clinics, and 5,000 physicians and caregivers, we serve an area larger than many countries.

Every year, Regional Health handles 285,000 clinic visits, 75,000 emergency department visits, 20,000 hospital admissions, 10,000 surgery cases, and delivers 2,600 babies. Imagine the amount of information -- Epic manages it all.

We’ve been working on this for two years.

With Epic, we will connect your past medical history with what’s happening right now. Three appointments in one day? You won’t have to tell us. Seeing doctors in both Rapid City and Spearfish? We will know that.

Epic is far more than just interconnected records. It will power Regional Health’s new online portal and mobile app, MyChart. For patients, MyChart will enable you to:

  • Review account information
  • View lab or test results
  • Manage the health care of a loved one
  • Pay your bill
  • Communicate with caregivers or physicians
  • Track upcoming appointments
  • Alert you to preventative care needs
  • Refill prescriptions

Together, Epic and MyChart will mean:

  • Identifying patterns that lead to better processes with better results
  • Giving patients new and simpler ways to securely seek information about their personal health care

Regional Health has the resources, services, and expertise that only a large health care organization can provide. Epic will focus that strength to better help patients and communities live well throughout the greater Black Hills region.

Epic and MyChart are secure:

We take great care to ensure that your health information is kept private and secure. MyChart is owned and operated by Epic and is fully compliant with federal and state privacy. This means that you and those you enroll through proxy access are the only people who can access your health information in MyChart. To prohibit unauthorized access, all health information is stored behind our firewall in our electronic health record system. Additionally, you set your own password and security answers. Regional Health does not control and is not responsible for the information on your device or what you do with your information once you export it from MyChart. Unlike conventional email, all MyChart messaging is done through a secure, fully encrypted chat platform.

Download a full list of frequently asked questions.